ASUS recently held an event titled 'ASUS No.1 Quality & Service 2026' in Pontianak, West Kalimantan, aimed at showcasing its latest aftersales programs and warranty enhancements to local media and key opinion leaders. The event featured informative sessions on cutting-edge technology innovations, including advancements in artificial intelligence, and provided a durability test booth where attendees could witness how ASUS laptops endure rigorous military-standard testing.
Enhancing Consumer Trust
According to Lenny Lin, Country Manager of ASUS Indonesia, the company has built consumer trust over the past decade, motivating them to continuously enhance their quality standards and aftersales service. The No.1 Quality & Service initiative guarantees that every ASUS laptop, including the ProArt, Zenbook, and Vivobook lines, is rigorously tested to withstand daily user activities in Pontianak and throughout Indonesia.
Military-Grade Durability Testing
ASUS demonstrated the robustness of its laptops through a series of extreme tests certified under the military standard MIL-STD 810H. Visitors at the durability test booth observed how ASUS devices are subjected to shocks, extreme temperatures, humidity, and low air pressure, conditions that are particularly relevant to the tropical climate of both West Kalimantan and Indonesia as a whole.
Extended Warranty and Service Coverage
To enhance user confidence, ASUS has expanded its aftersales support. The ProArt, Zenbook, and Vivobook S series now come with up to three years of international warranty and three years of ASUS VIP Perfect Warranty (ADP), an increase from the previous one-year ADP coverage. The classic Vivobook line has also seen an upgrade to a two-year international warranty and two years of ASUS VIP Perfect Warranty, catering to users seeking stylish yet functional devices.
Personalization and Productivity
Recognizing the need for personalization, ASUS has introduced the 'Pick Your Vibe' concept, allowing users to choose laptops that reflect their style without compromising productivity. The Vivobook series now offers a variety of colors, from the AI-powered Vivobook 14 to the student-friendly Vivobook Go 14, each available in three color variants that resonate with the user's personality.
Comprehensive AI Integration
ASUS laptops also feature the most comprehensive AI capabilities in their class. The Zenbook, Vivobook S series, and ProArt models are equipped with Neural Processing Units (NPU) that deliver performance exceeding 50+ TOPS, reaching up to 80 TOPS in top-tier variants. This high NPU performance allows the processor to offload tasks effectively, resulting in better battery efficiency and enhanced processing capabilities for heavier workloads.
Availability and Global Support
Eligible units can be purchased through ASUS's official sales channels, including ASUS Exclusive Stores, authorized partner outlets, the ASUS Online Store, and official marketplace stores. Buying through these channels ensures that units are officially registered, granting access to benefits and services via the MyASUS application. The No.1 Quality & Service initiative reinforces why Indonesian consumers have preferred ASUS for over a decade, with global service center networks providing repair and technical support regardless of location.
Source: https://inet.detik.com/consumer/d-8636556/hadir-di-pontianak-asus-no-1-quality-service-2026-beri-kualitas-terbaik
